Shipping policy
Shipping Policy
Last updated: 25 October 2026
At Womaniya, we are committed to delivering your favourite styles safely and conveniently. Please read our shipping policy to understand how we process and deliver your orders.
1. Order Processing Time
Orders are generally processed within 1–3 business days after confirmation.
Orders placed on Sundays, public holidays or during promotional sales may require additional processing time.
Once your order has been dispatched, you may receive a shipping confirmation with tracking details, where available.
2. Shipping and Delivery Time
Estimated delivery times after dispatch are as follows:
- Within India: Approximately 3–7 business days.
- Remote locations: Delivery may take longer depending on the courier service and accessibility of the destination.
These are estimates, not guaranteed delivery dates. Delays may occur due to weather conditions, courier issues, public holidays or other circumstances beyond our reasonable control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
Any free-shipping offers will be subject to the conditions communicated on our website or during the promotion.
4. Order Tracking
Where tracking is available, but customers will receive tracking information after dispatch through the contact details provided at checkout.
Please allow some time for tracking information to update after the courier collects your parcel.
5. Incorrect Address or Contact Details
Customers are responsible for providing accurate shipping addresses, phone numbers and other delivery details.
If an order is returned to us because of an incorrect or incomplete address, we will contact the customer to discuss the available options. Additional shipping charges may apply where legally permitted and communicated in advance.
6. Delayed or Lost Shipments
If your order has not arrived within the estimated delivery period, please contact our support team with your order number.
We will coordinate with the relevant courier service to investigate the delay or missing shipment and help resolve the issue.
If a shipment is confirmed lost or cannot be delivered, an appropriate resolution, including replacement or refund where applicable, will be provided in accordance with our policies and applicable law.
7. Damaged Packages
If your package arrives visibly damaged or contains an incorrect or damaged product, please contact us as soon as possible, preferably within 48 hours of delivery.
Share your order number and photographs of the package and product, if available, so we can investigate and assist you.
Your legal rights regarding defective, damaged or incorrect products remain unaffected.
8. Cash on Delivery (COD)
Cash on Delivery may be available for eligible orders and delivery locations, as indicated at checkout.
Customers are requested to provide a valid contact number and be available to receive their orders. Any applicable COD charges will be displayed before the order is placed.
9. Delivery Attempts and Refused Orders
Our courier partners may make delivery attempts according to their own procedures.
If a parcel cannot be delivered or is returned to us, please contact our support team to discuss the next steps. Any additional shipping or re-delivery charges will be communicated where applicable and permitted by law.
10. Contact Us
For shipping, delivery or tracking enquiries, please contact Womaniya through our official customer-support channels.
Store Name: Womaniya
Email: [Insert your official support email]
WhatsApp: [Insert your customer-support number]
Please include your order number so we can assist you more efficiently.
Thank you for shopping with Womaniya. We appreciate your trust in us!